Privacy Policy

Effective Date: July 5, 2025
Last Updated: July 5, 2025
Company: MetSender

At MetSender, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our cold email outreach platform.

1. Information We Collect

Account Info: Name, email address, authentication ID (via Clerk).

Payment Info: Billing details via our payment processor (we do not store card data).

Platform Usage: Campaign data, sender accounts, email analytics.

2. How We Use Your Information

  • To provide, maintain, and improve our services
  • To personalize user experience and campaigns
  • To process payments and manage credits
  • To send important service updates and support replies
  • For analytics and system optimization

3. Data Sharing & Third-Parties

We do not sell your data. We may share information with:

  • Authentication provider (Clerk)
  • Payment gateway (e.g., Stripe or Paddle)
  • Analytics tools (e.g., PostHog)

4. Data Security

  • End-to-end encryption
  • Role-based access control
  • Secure environment variable handling
  • Regular audits and security checks

5. Google User Data (Gmail Access)

If you connect your Gmail or Google Workspace account to Metsender, we access the following data through Google's OAuth API:

  • Send emails on your behalf (gmail.send)
  • View email metadata and labels (gmail.metadata, gmail.labels)

We do not access, store, or process the body content of your emails. The access is strictly limited to the minimum scopes required for sending and labeling emails as part of your campaign activity.

Data Retention

We retain Gmail metadata only as long as necessary to deliver our services or comply with legal obligations. If you disconnect your Google account, all associated Gmail metadata is deleted from our system within 7 days.

Data Deletion

You may request deletion of your data at any time by emailing us at [email protected]. You can also revoke access at any time through your Google Account settings.

AI/ML Usage

Metsender does not use any Gmail user data to develop, improve, or train any AI or machine learning models.

Compliance

Metsender's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

6. Your Rights

  • Access or delete your data
  • Withdraw consent at any time
  • Request data export
  • Email us at [email protected] for data concerns

By using MetSender, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein. MetSender reserves the right to update this policy at any time.