Privacy Policy

Introduction

At MetSender, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email outreach platform and related services.

Information We Collect

Personal Information

• Name and contact information (email address, phone number)
• Account credentials and authentication information
• Billing and payment information
• Company information and job title

Usage Information

• Email campaign data and analytics
• Platform usage patterns and preferences
• Device and browser information
• IP address and location data

How We Use Your Information

• Provide and maintain our email outreach services
• Process transactions and billing
• Improve our platform and develop new features
• Send important service communications
• Provide customer support and assistance
• Ensure platform security and prevent fraud
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in platform operations
• In connection with business transfers or mergers

Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Encrypted data storage
• Regular security audits and monitoring
• Access controls and authentication
• Employee training on data protection

Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal data
• Correct or update inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications
• Restrict certain data processing activities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will permanently remove your personal data within 30 days, except where retention is required by law.

International Data Transfers

Your information may be transferred to and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: