Terms & Conditions

Agreement to Terms

By accessing and using MetSender's email outreach platform and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not use our services.

Description of Services

MetSender provides a comprehensive email outreach platform that includes:

• Email campaign creation and management tools
• Contact list management and segmentation
• Email deliverability optimization
• Analytics and reporting features
• Automation and personalization capabilities
• Integration with third-party services

User Accounts and Registration

To use our services, you must:

• Create an account with accurate and complete information
• Maintain the confidentiality of your account credentials
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized use
• Be at least 18 years old or have legal capacity to enter contracts

Acceptable Use Policy

You agree to use our services only for lawful purposes and in compliance with all applicable laws. You must not:

• Send unsolicited or spam emails
• Violate any applicable anti-spam laws (CAN-SPAM, GDPR, etc.)
• Send emails containing malicious content or malware
• Impersonate others or provide false information
• Attempt to circumvent our security measures
• Use our services to harm, harass, or discriminate against others
• Violate any intellectual property rights
• Engage in any illegal or unethical activities

Email Compliance Requirements

All email campaigns must comply with:

• CAN-SPAM Act and similar regulations
• GDPR and other privacy laws
• Include accurate sender information
• Provide clear unsubscribe mechanisms
• Honor opt-out requests promptly
• Include your physical business address
• Use clear and honest subject lines

Subscription and Billing

Payment Terms

• Subscription fees are billed in advance on a recurring basis
• All fees are non-refundable unless required by law
• You authorize automatic billing to your chosen payment method
• Price changes will be communicated 30 days in advance

Cancellation

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• No refunds for partial billing periods
• Access to services continues until the end of your paid period

Data and Privacy

Your use of our services is also governed by our Privacy Policy. You are responsible for:

• Ensuring you have proper consent to contact recipients
• Maintaining accurate contact information
• Complying with data protection regulations
• Backing up your important data
• Protecting your account access credentials

Intellectual Property

MetSender retains all rights to our platform, software, and related intellectual property. You retain ownership of your content but grant us license to process it as necessary to provide our services.

Service Availability

While we strive for high availability, we do not guarantee uninterrupted service. We may:

• Perform scheduled maintenance with advance notice
• Experience occasional unplanned downtime
• Modify or discontinue features with notice
• Implement usage limits to ensure fair use

Limitation of Liability

To the maximum extent permitted by law, MetSender shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Indemnification

You agree to indemnify and hold MetSender harmless from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

Termination

We reserve the right to suspend or terminate your account if you violate these terms or engage in activities that harm our services or other users. Upon termination, your access to the services will cease immediately.

Dispute Resolution

Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in accordance with applicable arbitration rules, except where prohibited by law.

Governing Law

These terms are governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

Changes to Terms

We may modify these terms at any time. Material changes will be communicated through email or platform notifications. Your continued use of our services after changes become effective constitutes acceptance of the modified terms.

Contact Information

If you have questions about these Terms & Conditions, please contact us:

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.